- Developers of Reading Apps: We have many developers who rely on our testing to improve their applications. We are happy to work directly with them to create a great reading experience for people who use their vision, audio, or braille (or as we say, with eyes, ears, and fingers!). We do not want to embarrass companies and we will withhold results while they improve their product. However, eventually we have a duty to other communities to publish our results. Fortunately, we are having great success with many developers of apps that are widely used, and they even ingest the title and make it available for use in their system; this has the added benefit of testing some of the advanced annotation capabilities.
- Education Organizations: Universities and K-12 schools use the information and results that we publish to weed out applications that do not work for students with disabilities. In the US and other countries, it is a legal requirement to purchase accessible software and content. Once the information about the accessibility of specific products is known and made public, it makes it much easier for an educator to select an accessible product over one that could get them in trouble.
- Assistive Technology (AT) Developers: Because we test using AT such as JAWS, NVDA, VoiceOver, Talkback, and Narrator, we often find that the reading app appears to be behaving properly but the AT is preventing a test from passing. Because we can pinpoint the problem and reproduce it broadly, we provide the information that the AT developer needs to fix the problem on their side.
- Publishers: Publishers take note of the results. Many times, publishers provide guidance to customers about the applications that work for persons with disabilities and that support the accessibility features they are adding to their titles.
- Libraries: DAISY Consortium libraries all over the world look at the results to get guidance for use in their services. We are seeing an increase in mainstream public library services being evaluated for their accessibility, and this will include the apps they use.
- Persons with Disabilities: Of course, persons with disabilities themselves use the results and the guidance we publish to help them to decide which reading app to use. It really helps to get guidance because learning a new reading system can take a lot of time, and starting with one you know will work with your hardware and software configuration is a major benefit.
The Crowd behind the Testing
We have a two-tiered method for recruiting testers. A core set of experts, including persons with disabilities, drive the development of the test titles and maintain the website and the results. Most of these people have in their job description a work item to do work with accessibility testing at epubtest.org. Some come from publishing houses or reading system companies. Some are accessibility consultants who are hired by tech companies to test specific reading apps, and these folks often team up with volunteers to confirm their results are accurate. Some of the testers come from the education sector and are skilled with a wide range of AT used on their campus. Most people come from DAISY Consortium member organizations.
We have a second tier of crowd source volunteers. We started this in early 2018 and have been thrilled with the response. We now have more than 70 people signed up who contribute to the published results and we expect the number to increase. For those who love reading, a lot of tips and tricks to have a better reading experience with specific reading app and AT combinations are shared in this group.
We know that apps change frequently, and so does the AT. This usually results in better scores, but sometimes a change to the operating system, reading app, or AT makes things worse. The number of permutations that one can have is staggering, and this is why we love our crowd of testers.
What Happens in January 2019?
When we replace the old “Fundamental Accessible Reading System Tests” with the new one, the results on epubtest.org will change. Because there are new tests, the scores will change, and the site will show that the test needs updating. The last time we did this, the developers freaked out because they want to show off the accessibility work they had done. This time, we gave them advanced warning that a new title was coming out. We also plan to really “hit it” with the testing and update all the current apps ASAP. I certainly hope that by the end of January we will have most of the testing completed.
Resources
EPUB Test website: http://www.epubtest.org
You can get the new test title from the test suite and you can also see the accessibility test grid.
Inclusive Publishing website: http://www.inclusivepublishing.org
You can get the Reading App Roundup there with specific recommendations. This is a great website that should be in your permanent bookmarks.
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